Frequently Asked Questions

Please read our FAQ before sending us a message.

Orders placed before 12:00PM Pacific Standard Time will ship the same day you place your order. Orders after 12:00PM will ship out the following business day.

Yes, Chapters receive 10% off all orders. Email us through the registration form to use the chapter discount code you received. If you have have not received a code, please send a message and we will provide you with the access code needed to register as a chapter account.

If you are not completely satisfied with your purchase for any reason, return the merchandise, in “like new” condition, within 30 days of receipt for an exchange or refund. More instructions for returns and exchanges can be found here: Shipping & Returns

Yes, please send us an email through our contact form on the right and we will provide you with a price based on higher quantities.

Yes, please send us an email through our contact form on the right and we can help you with custom Team shirts, Fundraising gear, MS Event products and more!

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